Frequently asked questions

Frequently Asked Questions

You need to know about service

Yes, you need a valid driver's license to rent a car in Singapore. If your license is not in English, you will also need an International Driving Permit (IDP) to accompany it.

The minimum age to rent a car in Singapore is typically 21 years old. However, a young driver surcharge for drivers under 25 may apply.

To rent a car in Singapore, you will need:

- A valid driver’s license (and IDP if applicable)
- An identification document (such as an NRIC, passport, or residency permit)
- A credit card for payment and deposits

We offer unlimited mileage options. However, it is advisable to check the terms and conditions of your specific rental agreement.

Yes, you can drive a rented car to Malaysia, but you must inform us in advance. Additional insurance may be required, and some rental agreements may have restrictions on cross-border travel.

In the event of an accident, you should:

- Ensure everyone is safe and call emergency services if needed.
- Take photos of the accident scene and gather details from other parties involved.
- Report the incident to us as soon as possible.
- Complete a police report if required.

Returning a car late may result in additional charges, typically calculated on an hourly or daily basis. It is best to communicate with us if you anticipate being late.

We follow a full-to-full fuel policy, where you receive the car with a full tank and are expected to return it full. Make sure to fill up before returning the vehicle to avoid extra charges.

Basic insurance is usually included, but it’s important to check the specifics of your rental agreement. Consider purchasing additional coverage for more comprehensive protection.

Generally, you can modify or cancel your reservation as long as you do so within the stipulated time frame outlined in your rental agreement.

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Leave us your contact details to find out more about our end-to-end range of mobility solutions, and we will get back to you as soon as possible.










    (+65) 96991380

    contact@octagonmotorsgroup.com

    Operating hours

    Monday to Sunday, 9:00 hrs – 18:00 hrs. Public holidays are closed.